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Hotel & Hospitality

Supporting 5-Star Hospitality with On-Site EV Charging

Introduction

Dornoch Station Hotel is a five-star destination renowned for its luxury hospitality and prime location along Scotland’s iconic North Coast 500 (NC500) route. With a growing number of guests arriving in electric and hybrid vehicles, the hotel recognised the need to introduce on-site EV charging as part of its premium guest offering.

Partnering with Connekt ensured the installation aligned with both operational needs and the high standards expected of a five-star property.

The Challenge

The hotel identified a clear trend: an increasing number of guests travelling in electric and hybrid vehicles, particularly during the summer months as part of the popular NC500 route.

Key drivers included:

  • Rising EV adoption among guests
  • Increased demand for hotels offering on-site charging
  • Strengthening the hotel’s marketing appeal to EV drivers
  • Ensuring facilities aligned with five-star expectations

Providing EV charging was not just a convenience, it was becoming a key decision factor for guests when booking their stay.

“We’re seeing an increasing number of electric and hybrid vehicles visiting the hotel, particularly from guests travelling the NC500. Installing chargers on site was an important step for us, both from a guest experience and marketing perspective. The entire installation process was very smooth, with no disruption to guests. Communication was excellent throughout, and the team were always available to answer any questions.”

Matthew Logie - General Manager, Dornoch Station Hotel

The Solution

Connekt worked closely with the Dornoch Station Hotel team to deliver a smooth and carefully planned EV charging installation aligned with the standards of a five-star property.

The installation includes:

  • 4 × Rolec Quantum 22kW AC chargers
  • Reliable destination charging ideal for overnight stays
  • Multiple user-friendly payment options

EV drivers can enjoy a hassle-free charging experience, with sessions initiated via:

To minimise disruption to guests, works were scheduled during the off-season, when occupancy levels were lower. A detailed site visit was conducted prior to installation to assess groundworks and power supply requirements, ensuring the process was efficient and well planned.

Groundworks were completed promptly, the area was reinstated to a high standard, and the project was delivered without impacting the guest experience.

The Impact

The addition of EV charging has strengthened Dornoch Station Hotel’s position as a forward-thinking luxury destination.

Key benefits include:

  • Enhanced appeal to NC500 travellers and EV-driving guests
  • Alignment with five-star service expectations
  • A valuable marketing advantage in a competitive hospitality market
  • Seamless installation with no guest disruption

By introducing EV charging, the hotel has ensured it remains competitive while delivering added convenience for modern travellers.

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Conclusion

Through its partnership with Connekt, Dornoch Station Hotel successfully introduced on-site EV charging in a way that upheld its premium standards. With careful planning, off-season scheduling, and clear communication throughout, the project was delivered smoothly and without disruption, enhancing both the guest experience and the hotel’s future readiness.

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